At ScrapRide.com, we value your privacy and are committed to protecting your personal information. This Privacy and Cookie Policy describes how we collect, use, and protect your data when you use our website or services. It also explains our use of cookies and your related choices.
We may collect the following information from you when you interact with our website or services:
Personal Information: Name, email address, phone number, mailing address.
Vehicle Information: VIN, make, model, condition, and other details necessary for towing or salvage services.
Payment Information: Billing address and limited payment details processed through secure third-party processors.
Service Details: Pickup and delivery addresses, service preferences.
Technical Data: IP address, browser type, device information, access times, and pages visited.
We use your data to:
Provide towing, junk car removal, and auto salvage services.
Schedule service appointments and contact you.
Process payments and manage transactions.
Respond to your inquiries and provide customer support.
Improve our services and website functionality.
Comply with legal obligations or protect our legal rights.
We do not sell your personal information. We may share it with:
Service Providers: Contractors or third parties who help fulfill our services.
Payment Processors: To securely handle payments.
Law Enforcement or Authorities: When required by law or to protect rights, safety, or property.
Business Transfers: In the case of a merger, acquisition, or asset sale.
4. Your Rights and Choices
You have the right to:
Access or correct your personal information.
Request deletion of your data (subject to legal exceptions).
Opt-out of marketing communications.
Manage cookies (see Section 7 below).
To exercise any of these rights, please contact us at the email provided below.
5. Data Retention
We retain your personal information only as long as necessary for business, legal, or contractual reasons.
6. Security Measures
We implement reasonable physical, electronic, and administrative safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small data files placed on your device when you visit our website. They help us improve your experience, understand user behavior, and provide personalized services.
Types of Cookies We Use
Essential Cookies: Necessary for site functionality (e.g., remembering login or service requests).
Performance Cookies: Used for analytics (e.g., Google Analytics) to understand site usage.
Functional Cookies: Help remember your preferences (e.g., location, form inputs).
Advertising Cookies: May be used to deliver targeted ads via third-party platforms.
Managing Cookies
You can manage or disable cookies in your browser settings. Note that disabling cookies may affect how the website functions.
8. Children’s Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect information from minors.
9. Third-Party Websites
Our website may contain links to other sites. We are not responsible for the privacy or cookie practices of those websites.
10. Changes to This Policy
We may update this Privacy and Cookie Policy from time to time. The updated version will be posted on this page.
